EV owners will be happy to hear this, especially since J.D. Power’s damning servicing satisfaction survey was published earlier this year. Thanks to electric vehicles, service satisfaction took a giant knock, primarily due to a lack of service advisor knowledge and multiple recalls.
That means manufacturers have a little over two years to develop a standardized tool to diagnose issues with the propulsion systems (motors), the battery pack, electronics, the charging system, and the thermal management system.
“There are a lot more inputs and outputs, especially as battery packs grow,” said Rob Weiss, the chairman of the Society of Automotive Engineers (SAE) committee that created the template for standardized diagnostics.
One of the more controversial requirements is that owners will no longer need a diagnostics tool to check a battery’s life. According to the regulations, the battery data must be available within a menu in the infotainment or digital instrument cluster.
